Terms of Service
We (the Checkr and Better Future teams) believe people with arrest or conviction records have a right to see their background checks, not just when an employer or landlord needs to run one. We launched Better Future to provide this access to background checks and allow these individuals to take control of their past to discover opportunities for their future. The website (the “Site”) and services offered by Better Future are operated by Checkr, Inc.
TERMS OF SERVICE
Effective Date: January 3, 2023
IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS UNLESS YOU OPT OUT, AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.
Welcome to the Better Future website or mobile app operated by Checkr, Inc. (“Checkr,” “Better Future,” “we,” “us,” or “our”). Except as expressly provided herein, these Terms of Service (“Terms”) contain the terms and conditions that govern your access to and use of the Site and the services available on and through Better Future (collectively, the “Better Future Services”), including but not limited to obtaining, delivering, and managing background check reports and related documentation; obtaining status information regarding background reports; Checkr’s processes for generating background reports and resolving potential inaccuracies. Your access to and use of the Site or the Better Future Services is conditioned on your acceptance of and compliance with these Terms.
PLEASE NOTE: SECTION 12 OF THIS AGREEMENT GOVERNS HOW DISAGREEMENTS AND CLAIMS BETWEEN YOU AND CHECKR CAN BE RESOLVED. THIS SECTION, WITH LIMITED EXCEPTION, REQUIRES YOU AND CHECKR TO SUBMIT CLAIMS AGAINST EACH OTHER TO BINDING AND FINAL ARBITRATION.
These Terms apply to you (“Users,” “you,” or “your”) when you visit the Site or mobile app, create an account with Better Future, and/or access the Better Future Services, including to obtain a background check about yourself, accessing expungement services on Better Future, or otherwise communicate with other Users of Better Future Services.
If you want to obtain a background check about a third party, not yourself, you should visit www.Checkr.com to determine if you are eligible to use Checkr’s other background check services. These Terms apply to each User’s heirs, assigns, and successors.
We reserve the right, in our sole discretion, to change and revise these Terms at any time by posting the changes on our Site. Any changes are effective immediately upon posting to the website. The most current version will be available on our website and the Effective Date of the current version is at the top of this page. By continuing to access or use the Site or the Better Future Services after those revisions become effective, you agree to be bound by the revised Terms, except as provided in the Arbitration and Class Action Waiver section below. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. We will provide you with any additional notices or choices with respect to such changes as required by applicable law.
1. Eligibility & Use of the Site or the Better Future Services
Access to and use of the Site or the Better Future Services is available only to individuals who are lawfully able to enter into binding contracts, and includes each individual’s heirs, assigns, and successors. By accessing or using the Better Future Services, you represent and warrant that you are at least 18 years of age and of legal competence to enter into this agreement. If you are under 18 years old, the Better Future Services are not directed to you and you may not provide personal information to us or otherwise register of access the Better Future Services. If you use the Better Future Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity.
2. Accounts & Information
If you believe another person has gained access to your account, please notify us at Support@BetterFuture.com We reserve the right to terminate your account or access to the Better Future Services at any time for any reason, and we have no obligation to retain any data associated with your account. You may also cancel your account by emailing us at Support@BetterFuture.com.
3. Use of the Better Future Services
You may only use the Site or the Better Future Services to submit or obtain information about yourself. You understand and agree that you may not use the Better Future Services to obtain background checks about any individuals other than yourself. Employers and potential employers may not obtain background checks for employment purposes through Better Future Services. If you want to obtain a background check about a third party, not yourself, you should visit www.Checkr.com to determine if you are eligible to use Checkr’s other background check services.
When you request a background check about yourself in the Better Future Services, you understand and agree that 1) such background check is not subject to the Fair Credit Reporting Act or similar state laws; 2) the report you receive about yourself may include information regarding your criminal history, credit history, eviction records, social security trace, motor vehicle records (“driving records”), drug screening, verification of your education or employment history or other background screenings; 3) Checkr uses publicly available information from designated sources to provide background checks to users about themselves, which are provided for informational purposes only and does not verify this information or guarantee its accuracy, completeness, legitimacy, or the legality of any information or how recently any information was collected or updated; 4) when third parties obtain background checks on you they may request information from additional databases; 5) there are no warranties or guarantees whatsoever regarding the information provided; 7) while Checkr works to provide the most up to date information, certain inaccuracies may still exist; and 8) Checkr shall not be liable for any errors or omissions on the Better Future Services. A background check, or any specific portion of a background check with the designation of “clear”, “pending”, “consider” or otherwise in the Better Future Services does not constitute a verification, certification, or guarantee of your status.
4. Intellectual Property & Limited License to Use Better Future
All intellectual property rights in connection with the Site or the Better Future Services, shall be owned by Checkr, or its applicable subsidiaries, affiliates, partners and licensors, absolutely and in their entirety. These rights include database rights, patents, copyrights, trademarks (whether registered or unregistered), trade dresses, trade secrets, design rights (whether registered or unregistered), know-how, mask works, moral rights, and all similar rights that may exist now or later in any jurisdiction, including without limitation any applications and registrations for the foregoing, and the Checkr and Better Future name, logos, designs, domain names, graphics, icons, scripts, service marks, features, functions, text, graphics, button icons, images, software, data compilations and other distinctive brand features, and the compilation and organization thereof (collectively, “Intellectual Property Rights”). All such Intellectual Property Rights will remain the exclusive property of Checkr. And except as explicitly provided herein, nothing in these Terms gives you a right to use the Checkr or Better Future name or any of the Checkr or Better Future trademarks, logos, domain names, and other distinctive brand features.
All such Intellectual Property Rights are and will remain the exclusive property of Checkr and its subsidiaries, affiliates, partners and licensors, and are protected by United States and international laws, including laws governing copyrights and trademarks. And except as explicitly provided herein, or as required under applicable law, nothing in these Terms gives you a right to use the Intellectual Property Rights, and neither the Services nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.
Subject to these Terms, Checkr grants you a worldwide, limited, revocable, non-exclusive, non-assignable license to use the Site or the Better Future Services as they are provided to you by Checkr for your personal, noncommercial use only. The License is non-transferable and non-assignable, and you shall not grant to any third party any right, permission, license or sublicense with respect to any of the rights granted hereunder without Checkr’s prior written permission, which it may withhold in its sole discretion. You acknowledge that Checkr is the owner and licensor of the Intellectual Property Rights and that your use of the Intellectual Property Rights confers no additional interest in or ownership of the Intellectual Property Rights.
Please be advised that all aspects of the Site or the Better Future Services are subject to change or termination at Checkr’s sole discretion. Violation of any provision of this limited license may result in immediate termination of the limited license, in Checkr’s sole discretion.
We respect the intellectual property of others and require that users of the Better Future Services do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the website’s use of privileges of users who are repeat infringers of intellectual property rights. Consistent with the Digital Millennium Copyright Act, if you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an e-mail or written notice to our Designated Agent for notices of infringement and provide the following:
A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that you claim is infringed;
Identification of the copyrighted work(s) that you claim has been infringed;
A description of the material that you claim is infringing and the location of that material on the Site;
Your address, telephone number, and email address;
A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Our Designated Agent for notice for claims of copyright infringement is InCorp Services, Inc., 5716 Corsa Ave Suite 110 Westlake Village, CA 91362-7354; phone at (800) 246-267; email at email@example.com.
3. User Content
We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content through the Site or the Better Future Services (“User Content”). You hereby grant us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, display, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world to provide the Better Future Services and for the purposes for which you submit such User Content, including, but not limited to, transmitting dispute or rehabilitation information to third parties, or with your permission, sharing background check data and expungement record information to third parties for expungement related services. You acknowledge and agree that you are solely responsible for all User Content that you submit through the Better Future Services.
You represent and warrant that you either are the sole and exclusive owner of all User Content that you submit or you control all rights, licenses, consents, and releases that are necessary to grant to us the rights in such User Content, as contemplated under these Terms. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, publicizing, submitting, e-mailing, sharing, distributing, reproducing, or otherwise making available User Content (or any portion thereof) that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate, or misleading; (d) you were compensated for or granted any consideration for by any third party; or (e) will infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Checkr is in no way responsible for examining or evaluating User Content, nor does Checkr assume any responsibility or liability for the User Content. Checkr does not endorse or control the User Content transmitted or posted on the Site or through the Services, and therefore, Checkr does not guarantee the accuracy, integrity, or quality of User Content. You understand that by using the Site and Services, you may be exposed to User Content that is offensive, indecent, or objectionable to you. Under no circumstances will Checkr be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed, or otherwise made available via the Site. You hereby waive all rights to any claims against Checkr—including but not limited to any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution—in connection with User Content.
You acknowledge that Checkr has the right (but not the obligation) to refuse to post or remove any User Content and Checkr reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms, Checkr has the right to remove any User Content that violates these Terms or is otherwise objectionable and Checkr reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms or infringe the rights of others.
4. Use Restrictions
You represent and warrant that you will not:
- do or attempt to do or cause any third party to do or attempt to do any of the following in connection with your use of the Site or the Better Future Services;
use or attempt to use the Site or the Better Future Services to evaluate a consumer’s eligibility for (i) credit or insurance to be used primarily for personal, family, or household purposes, (ii) employment or volunteer positions, (iii) a government license or benefit, (iv) renting a dwelling property, or (v) for any other purpose specified in the Fair Credit Reporting Act (15 U.S.C. § 1681b) (the “FCRA”), Federal Trade Commission or court interpretations of the FCRA, or similar state statutes;
use the Site or the Better Future Services for the benefit of any third party without Checkr’s prior written permission;
do any of the following, or allow any third party to do any of the following: (i) copy, distribute, rent, lease, lend, sublicense, or transfer the Site or the Better Future Services, or make the Site or the Better Future Services available to any third party, including your affiliates, parents or subsidiaries, without Checkr’s express prior written consent, (ii) modify, decompile, reverse engineer, or disassemble the Site or the Better Future Services or otherwise attempt to discover any underlying source code, ideas, algorithms, file formats or programming interfaces, (iii) create derivative works based on the Site or the Better Future Services; (iv) modify, remove, or obscure any copyright, trademark, patent or other notices or legends that appear on the Site or the Better Future Services; or (v) use the Site or the Better Future Services to develop a competitive product offering;
use any meta tags, “hidden text,” agents, robots, scripts, spiders, crawlers or other tools or means, whether manual or automated, to collect, scrape, index, mine, republish, redistribute, transmit, sell, license, download, access or manage the Site or the Better Future Services (except caching or as necessary to view the Site), or the personal information of others without Checkr’s prior written permission or authorization;
access the Site or the Better Future Services for improper, illegal, or unauthorized purposes, including, but not limited to, in violation of the Fair Credit Reporting Act, Civil Rights Act, or Equal Employment Opportunity Act;
misrepresent yourself, your identity, or information about you;
take any action that (i) may unreasonably encumber the Site or the Better Future Services’ infrastructure, (ii) bypasses measures that are used to prevent or restrict access to the Site or the Better Future Services, (iii) circumvents, disables, or otherwise interferes with security features of the Site or the Better Future Services, (iv) distribute, transmit, upload, post, e-mail, share, distribute, reproduce, or otherwise make available any software viruses, malware, program, code, file, or other technology or material intended to interrupt, disrupt, alter, destroy, or limit any part of the Site or the Better Future Services, or that may harm Checkr or users, or (v) use the Site or the Better Future Services in a way that violates any of the Intellectual Property Rights, including copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights, or take any action that would jeopardize or impair Checkr’s rights as owner of the Intellectual Property Rights or the legality and/or enforceability of the Intellectual Property Rights, including challenging or opposing Checkr’s ownership in the Intellectual Property Rights;
use the Site or the Better Future Services for any reason not explicitly authorized by these Terms; or
attempt to indirectly undertake any of the foregoing.
use or attempt to use the Site or the Better Future Services for unauthorized purposes (e.g., to obtain information related to background checks on someone other than yourself or to request an unauthorized background check);
Notice of Penalty under the Fair Credit Reporting Act (“FCRA”): THE FCRA PROVIDES THAT ANY PERSON WHO KNOWINGLY AND WILLFULLY OBTAINS INFORMATION ON A CONSUMER FROM A CONSUMER REPORTING AGENCY UNDER FALSE PRETENSES SHALL BE FINED UNDER TITLE 18 OF THE UNITED STATES CODE OR IMPRISONED NOT MORE THAN TWO YEARS, OR BOTH.
By sending us any feedback, comments, questions, or suggestions concerning Checkr or our Site or the Better Future Services (collectively, “Feedback”) you represent and warrant (a) that you have the right to disclose the Feedback, (b) that the Feedback does not violate the rights of any other person or entity, and (c) that your Feedback does not contain the confidential or proprietary information of any third party or parties. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback, and (iv) irrevocably waive, and cause to be waived, against Checkr and its users any claims and assertions of any moral rights contained in such Feedback. This Feedback section shall survive any termination of the Better Future Services.
6. Authorization for Background Check
The Better Future Services may allow you to request a copy of your background check or background reports about you. By requesting a copy, you authorize us and our contractors/providers to use the information you provide to us for purposes of conducting background checks and producing reports for you. You agree that we have no obligation to monitor or edit the information you submit to us, and that you are solely responsible for the completeness and accuracy thereof.
While any background check report provided under the Better Future Services is not subject to the Fair Credit Reporting Act or similar state laws, by requesting a copy of your background check, you further acknowledge receipt of and certify that you have reviewed and fully understand the following statutory notices:
Summary of Your Rights Under the Fair Credit Reporting Act (16 C.F.R. Part 601) located at: http://files.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf
Remedying the Effects of Identity Theft located at: http://files.consumerfinance.gov/f/201410_cfpb_summary_remedying-the-effects-of-id-theft-fcra.pdf
In connection with your use of the Site or the Better Future Services, Checkr may charge certain fees (“Fees”) such as Fees when you order a background report, including on yourself. You agree to pay all applicable Fees or charges based on the terms then in effect. Once Better Future Services have been initiated, Fees are nonrefundable. Charges will appear on your account as “Checkr, Inc. // Checkr.com”. Payment processing services provided by our third-party payment processor are subject to its terms. All inquiries regarding Better Future Services and delivery of reports, including timing or delays, should be made to Checkr at Support@BetterFuture.com.
8. Accuracy of Information
We attempt to be as accurate as possible when describing the Better Future Services; however, we do not warrant that the content available on the Site is accurate, complete, reliable, current, or error free. The Site or the Better Future Services may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
9. Warranties and Disclaimers
Each party represents and warrants to the other party that: (i) it has the full power and authority to enter into the terms and conditions of these Terms; and (ii) the Terms constitute a legal, valid and binding obligation.
DISCLAIMER. YOU ACKNOWLEDGE THAT THE SITE AND ITS CONTENT AND THE BETTER FUTURE SERVICES ARE PRESENTED “AS IS.” BETTER FUTURE OBTAINS THE INFORMATION IN ITS REPORTS FROM THIRD PARTY SOURCES “AS IS”, AND THEREFORE PROVIDES THE INFORMATION TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. BETTER FUTURE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, OR IMPLIED WARRANTIES ARISING FROM THE COURSE OF DEALING OR A COURSE OF PERFORMANCE IN CONNECTION WITH THESE SITE TERMS OR THE SITE OR ITS CONTENT OR SERVICES, INCLUDING BUT NOT LIMITED TO THE ACCURACY, VALIDITY, OR COMPLETENESS OF ANY REPORTS, THAT THE REPORTS WILL MEET YOUR NEEDS, OR WILL BE PROVIDED ON AN UNINTERRUPTED BASIS. BETTER FUTURE EXPRESSLY DISCLAIMS ANY AND ALL SUCH REPRESENTATIONS AND WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, BETTER FUTURE EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE. BETTER FUTURE AND ITS SUPPLIERS, LICENSORS, PARTNERS, AND SERVICE PROVIDERS DO NOT WARRANT THAT THE FUNCTIONALITY AND INFORMATION PROVIDED BY THE BETTER FUTURE SERVICES WILL BE CORRECT, UNINTERRUPTED, OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
You agree to defend, indemnify, and hold Better Future, Checkr, and its subsidiaries, affilates, partners, licensors, directors, officers, employees, and agents (the “Indemnified Parties”) harmless for any damages, losses, judgments, costs, or expenses, including reasonable attorneys’ fees, arising from any third party claim, action, or demand (collectively “Claims”) arising out of or relating to: (a) your use of the Site, Better Future Services, or User Content in violation of any law, rule, regulation, or your breach of any covenants, representations or warranties of these Terms, (b) any part of your User Content, or (c) your willful or malicious conduct relating to any violation described in this section. You also agree to indemnify the Indemnified Parties for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHECKR AND ITS SUBSIDIARIES, AFFILIATES, PARTNERS, LICENSORS, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF SERVICES, (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE, (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION, OR OTHER MODIFICATION, (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE, (e) COMPUTER VIRUSES, SYSTEM FAILURES, OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES, (f) ANY INACCURACIES, ERRORS, OR OMISSIONS IN CONTENT, OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.
FURTHER, CHECKR WILL NOT BE LIABLE IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY FOR ANY INDIRECT, PUNITIVE, SPECIAL, RELIANCE, INCIDENTAL, CONSEQUENTIAL, OR SIMILAR DAMAGES OF ANY KIND (INCLUDING LOSS OF REVENUE OR PROFITS) ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE OR YOUR USE THEREOF, INCLUDING THE USE OR INABILITY TO USE THE SERVICES, OR FOR ANY INFORMATION OBTAINED FROM OR THROUGH THE SERVICES, EVEN IF CHECKR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT EXCEED THE AMOUNT PAID TO CHECKR OR ITS PARTNERS UNDER THIS AGREEMENT DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING THE INITIATION OF ANY CLAIM FOR DAMAGES.
THE LIMITATION OF LIABILITY DESCRIBED ABOVE SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY. IF ANY PORTION OF THIS SECTION IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
12. Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND CHECKR CAN BRING CLAIMS AGAINST EACH OTHER. THIS SECTION WILL, WITH LIMITED EXCEPTION, REQUIRE YOU AND CHECKR TO SUBMIT CLAIMS AGAINST EACH OTHER TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION IN COURT.
A. Agreement to Arbitrate
In exchange for the benefits of the speedy, economical, and impartial dispute resolution procedure of arbitration, You and Checkr mutually agree to give up our right to resolve disagreements in a court of law by a judge or jury, and, as described below, agree to binding and final arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. § 1, et seq.
You and Checkr agree that this arbitration agreement is governed by the Federal Arbitration Act, and shall survive even after these Terms or any Services terminate.
B. Claims Covered by Arbitration
Other than the exceptions in Section 12.D, You and Checkr agree that any disagreement, claim, or controversy arising out of or relating in any way to these Terms (including its enforcement, breach, performance, interpretation, validity, or termination), or Your access to and/or use of the Site or the Better Future Services, or the provision of content, services, and/or technology on or through the Services (hereinafter, “Claims”), shall be resolved by final and binding arbitration to the fullest extent allowed by law.
C. Delegation to Arbitrator
If there is a disagreement about the arbitrability of any Claim (including questions about the scope, applicability, interpretation, validity, and enforceability of this arbitration agreement), You and Checkr agree that this threshold disagreement shall be delegated to the arbitrator (not a court) and that the arbitrator shall have initial authority to resolve such threshold disagreements.
D. Claims Not Covered by Arbitration
This arbitration agreement shall not require arbitration of the following types of claims: (1) small claims actions demanding $10,000 or less brought on an individual basis and within a small claims court’s jurisdiction; and (2) applications for provisional remedies, preliminary injunctions, and temporary restraining orders, including those relating to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
E. Class Action Waiver
Except as otherwise required under applicable law, You and Checkr agree to bring and resolve any Claims only on an individual basis, and not as a named-plaintiff or class member in any class or representative proceeding. You and Checkr acknowledge and agree that we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, or any other representative proceeding as to all Claims (hereinafter, “Class Action Waiver”). Further, the arbitrator may not consolidate more than one party’s claims and may not preside over any class, consolidated, or representative proceeding, unless you and Checkr agree otherwise in writing.
Notwithstanding any other provision of this arbitration agreement or the AAA Rules, specific disagreements about the scope, applicability, enforceability, revocability, or validity of this Class Action Waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator. If there is a final determination that the Class Action Waiver is unenforceable as to certain claims brought on a class or representative basis, then those claims shall be severed from any remaining claims and may proceed in court, but the Class Action Waiver shall be enforced in arbitration on an individual basis as to any remaining claims to the fullest extent possible.
F. Arbitration Rules, Procedures, and Costs
You and Checkr agree that the arbitration shall be administered by the American Arbitration Association (“AAA”) before a single arbitrator mutually agreed upon by the parties, and if the parties cannot agree within thirty (30) days after names of potential arbitrators have been proposed, then by a single arbitrator who is chosen by the AAA. The arbitrator will apply the terms of this arbitration agreement and the applicable AAA rules, which are available at www.adr.org or by calling 1–800–778–7879. If You are an individual person, the arbitrator shall apply the AAA Consumer Arbitration Rules. If You are not an individual person, but are an entity or company, the arbitrator shall apply the AAA Commercial Arbitration Rules.
If You are an individual person and bring a claim solely for monetary relief of $10,000 or less: Checkr will agree to pay for any filing, administrative, or hearing fees charged by the AAA. If the arbitrator finds that the substance of Your claim or the relief sought is frivolous or brought for an improper purpose, however, then the allocation of fees will be governed by the AAA Consumer Arbitration Rules.
If You are an individual person and bring a claim for monetary relief exceeding $10,000: The AAA Consumer Arbitration Rules will govern payment of administrative or hearing fees charged by the AAA, including limiting Your filing fee to $200. In addition, fee waivers or other forms of cost relief at the arbitrator’s discretion may be available. If the arbitrator finds that the substance of Your claim or the relief sought is frivolous or brought for an improper purpose, however, then the allocation of fees will be governed by the AAA Consumer Arbitration Rules.
If You are not an individual person: The AAA Commercial Arbitration Rules will govern payment of administrative or hearing fees charged by the AAA.
The arbitrator shall have the power to decide any motions, including dispositive or summary judgment motions, brought by any party to the arbitration. The arbitrator may grant any remedy, relief, or outcome that the parties could have received in court to resolve the party’s individual claim, including awards of attorney’s fees and costs, in accordance with the law or laws that apply to the Claim. The arbitrator shall provide in writing to the parties the basis for any award or decision. Judgment upon any award rendered in such arbitration will be binding and may be entered in any court with proper jurisdiction.
Except for the Class Action Waiver in Section 12.E, if any clause within this arbitration agreement is found to be illegal or unenforceable, that specific clause will be severed from this arbitration agreement, and the remainder of the arbitration agreement will be given full force and effect.
If you are an individual person, You have the right to opt-out and not be bound by this arbitration agreement by sending written notice to Checkr—clearly indicating your intent to opt out of this arbitration agreement and including the name, phone number, and email address associated with Your account—via email (firstname.lastname@example.org) or U.S. Mail (Checkr, Inc., Legal Department, 1 Montgomery Street, Suite 2400, San Francisco, CA 94104). Your opt-out notice must be sent within 30 days of Your agreement to these Terms.
If You do not opt-out of this arbitration agreement within the 30-day period, You and Checkr shall be bound by the terms of this arbitration agreement in full. If You opt-out of this arbitration agreement within the 30-day period, it will not affect any other, previous, or future arbitration agreements that You may have with Checkr.
I. Pre-Arbitration Notification and Negotiation Process
Prior to initiating an arbitration, You and Checkr each agree to first attempt to negotiate an informal resolution of any Claims covered in Section 12.B. This pre-arbitration negotiation shall be initiated by providing written notice to the other party—including a brief written statement describing the name, address, and contact information of the notifying party, the facts giving rise to the Claim, and the relief requested. You must send such written notice to Checkr via email (email@example.com) or U.S. Mail (Checkr, Inc., Legal Department, 1 Montgomery Street, Suite 2400, San Francisco, CA 94104); Checkr will send such written notice to the email address You have provided to Checkr.
During this pre-arbitration negotiation, all offers, promises, conduct, and statements, whether oral or written, made in the course of the negotiation by any of the parties, their agents, employees, and attorneys are confidential, privileged, and inadmissible for any purpose, including as evidence of liability, in arbitration or other proceeding involving the parties.
After a good faith effort to negotiate, if You or Checkr believe a Claim covered in Section 12.B cannot be resolved informally, the party intending to pursue arbitration agrees to notify the other party via email prior to initiating the arbitration. In order to initiate arbitration, a claim must be filed with the AAA and the written Demand for Arbitration (available at www.adr.org) must be provided to the other party, as specified in the AAA Rules.
13. Third-Party Links
You expressly relieve Checkr from any and all liability arising from your use of any third-party website, service, or content. You acknowledge and agree that Checkr is not responsible or liable for: (i) the availability or accuracy of such websites or resources, or (ii) the content, products, or services on or available from such websites or resources. You should carefully review the privacy policies and terms and conditions of the third-party websites you visit.
1. Governing Law
Except for Section 12, which is governed by the Federal Arbitration Act, these Terms are governed by the laws of the State of California, without regard to choice of law rules or principles. The choice of law provision is intended to specify the use of California law to interpret these Terms and is not intended to create any substantive right to non-Californians to assert claims under California law whether by statute, common law, or otherwise.
You may not assign any of your rights or obligations under these Terms without the prior written consent of Checkr. Subject to the foregoing, these Terms inure to the benefit of and are binding on the parties’ permitted assignees, transferees and successors. Any attempted assignment in violation of this clause is void.
You acknowledge and agree that these Terms constitute the parties’ complete and exclusive agreement concerning the use of the Site and Better Future Services, and supersede and govern any and all prior or contemporaneous proposals, agreements, or other communications relating to the Site or Better Future Services.
4. Force Majeure
Checkr will not be responsible for any failure or delay in its performance under this Agreement due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, internet or telecommunications failures, shortages of or inability to obtain labor, energy, or supplies, war, terrorism, riot, acts of God or governmental action, acts by hackers or other malicious third parties, and problems with the Internet generally, and such performance shall be excused to the extent that it is prevented or delayed by reason of any of the foregoing.
The parties are independent contractors. Nothing contained in these Terms shall be construed as creating any employment, agency, partnership, franchise, joint venture, or other form of joint enterprise or authority to bind the other party. There are no third-party beneficiaries to these Terms. If any provision is found unenforceable, it and any related provisions will be interpreted to best accomplish the unenforceable provision’s essential purpose. Any waiver of a provision of these Terms will only be valid if provided in writing and applies only to the specific occurrence so waived. Failure to enforce any provision will not constitute a waiver. Nothing in these Terms will limit a party’s ability to seek equitable relief. Section headings are not to be used in the interpretation hereof. The following Sections survive any expiration or termination of these Terms: 2-3, 5, and 8-14.
15. Notices and Consent to Receive Notices Electronically
You consent to receive any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which these Terms refer from us electronically including without limitation by e-mail or by posting notices on this Site. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Unless otherwise specified in these Terms, all notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
Written notice may be sent via first-class mail to CHECKR LEGAL DEPARTMENT, 1 MONTGOMERY STREET, SUITE 2400, SAN FRANCISCO, CA 94104 or via e-mail to firstname.lastname@example.org. You agree that we may send notices to you regarding your use of the Site by means of electronic mail, a general notice posted on the Site, or by written communication delivered either by overnight courier or U.S. mail to your email or mailing address as appearing in our records from time to time.